INSIGHTS & JOY
A business newsletter with
Pizzazz!
"We
help leaders become better marketers
using a holistic business
approach!"

December
2008
Happy New Year!
Business owners and managers need to remain very flexible
right now. When the current economic hysteria recedes, there will be
new opportunities for alert marketers to resume growth. Management during a
recession must walk a tightrope when cutting costs. For most firms,
people are
the largest single expense. Many firms must lay off people when
the level of work drops. But, people are also a firm's greatest asset when
business picks up again. It is vital for managers to balance cost-saving moves
with the need to provide a high level of customer service when activity
increases. Firms who recognize the turnaround and gear up
quickly will be in the best position to serve existing
customers and gain new business from competitors that are slow to respond to the
change in buyer's confidence.
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IN THIS ISSUE
What if our economy dramatically rebounds
in 2009? What if it doesn't?
Marketing Facets - The Market
Focused Guide to Company Analysis
Smiles make the day!
$ Million Marketing Tips
Amazing Facts!
What if our economy dramatically rebounds
in 2009? What if it doesn't?
One old wit put it this way, "The economy is as
confusing as a cross-eyed ping-pong player. The stock market keeps going down
and the supermarket keeps going up!"
The housing bubble burst in late 2007 as
the sub-prime mortgage problem erupted. That set off a series of other
events that impacted our whole financial system. Economic reports indicate
that consumers panicked back in September when major Wall Street houses
collapsed and the government began to organize huge 'bailout' packages.
Economic activity slowed, so the velocity of money in our system dropped to a
level not seen since the panic of 1907. Fuel prices first rose to historic
heights, then slid back down as consumption decreased. The stock market dropped
like a rock. The value of most portfolios fell by 25 percent or
more and many stocks are now selling at very low multiples (some below book
value). The effects of these macro-events are still being felt on a global
scale. It is a good time to be in a strong cash
position!
One generally reliable economic group foresees a "Vee-shaped"
recession where the unusually sharp decline in economic activity
recently experienced will be offset by a sharp increase in mid-2009. There are
reasons to be optimistic about a swift rather than slow recovery. The
Federal Reserve has dramatically increased the money supply (opposite from the
experience of the Great Depression of the early 30s). Governments now work
closely together to reinvigorate global economic activity. The
dire predictions of a lengthy global depression by fear mongers, some with
personal agendas, will not come to pass. Periods of low economic activity create
'pent-up demand' by both consumers and businesses alike. The inventory of homes
on the market is declining and mortgage rates are at historical lows. Government
actions have begun to stem the tide of home foreclosures. As the measures now
being implemented correct the public's "risk aversion hysteria," the present
recession could very well be short-lived in most
regions.
Other economists, often relying on models of earlier historical
recessions, continue to predict a lengthy recession. Some pundits
foresee a deep recession lasting well into 2010, with high unemployment and
greatly reduced economic activity. The government feeds raw statistics to
the media, who in turn report them in dramatic fashion. Theirs could be
a self-fulfilling forecast as businesses continue to wait on reluctant consumers
to return to the stores in sufficient numbers to reverse today's inertia.
Business owners and managers need to remain very flexible
right now. When the current economic hysteria recedes, there will be
new opportunities for alert marketers to resume growth. Management during a
recession must walk a tightrope when cutting costs. For most firms,
people are the largest single expense. To remain viable in the short-term, many
firms must lay off people when the level of work drops. But, good people
are also a firm's greatest asset when sales pick up again. It is vital for
managers to balance cost-saving moves with the need to provide a high level
of customer service and be ready when activity increases. Managers
need to carefully plan actions that impact people, so that valuable workers will
feel fairly treated and will want to return. Firms who recognize the turnaround
and gear up quickly will be in the best position to serve
existing customers and gain new business from competitors that may be slow to
respond to the change in buyer's confidence.
Meanwhile, it behooves management to carefully
reexamine business models and operating statements on a line-by-line
basis. Here are some questions to ponder:
- What are our key revenue generators? Who are our most profitable
customers? How can we best maintain our key relationships during this
downturn?
- What have been our most productive means of communicating
with customers and prospects? What has been least productive? Do we need to
make changes?
- Should we revise our product and service offerings? Should we revise
pricing and how we bundle products and services?
- Do we have the administrative controls and up-to-date information needed
to make intelligent decisions in a timely fashion? Will we be able to respond
quickly to changes in our economic reality?
- How can we improve our margins on various items? Should we renegotiate
with suppliers? Can we get better margins by consolidating purchases to fewer
suppliers? Do we have the right inventory mix? Can we swap slow moving stock
for more popular SKUs?
- How many people do we need to properly service our
current level of business? Could we redeploy some people and make them more
productive?
- Where can we reduce or eliminate significant fixed expenses?
- Can we shop for lower insurance rates? Can we renegotiate mortgage or loan
interest rates now? Could we reduce our overall telecommunications expense?
How can we reduce vehicle expense?
- Does our sales compensation plan reward in proportion to gains in gross
profitability? Are we paying our sales team for doing all the activities that
we expect them to accomplish?
- How can we protect ourselves from incurring higher bad debt expense during
a tough economy? Should we tighten up on collection efforts or hire a
collection agency?
- Should we renegotiate property rent agreements with
landlords? Can we negotiate lower rent levels in return for longer
terms?
- Do we have capital tied up in assets that might be leased instead?
- What other expenses can be postponed or modified? Can we implement
temporary surcharges to offset certain expenses?
Marketing Facets - The Market-focused
Guide to Company Analysis
Should a salesperson's birth date be an
important fact for a company acquirer to know? Could extended product warranties
create a competitive advantage? How does the company forecast sales? What are
the backgrounds and capabilities of the firm's key managers? Answers to these
and a vast array of other in-depth questions receive attention in Marketing
Facets.
Marketing Facets is a practical
resource for those involved in determining the current health of a company and
gauging its future prospects. Marketing Facets is a 103-page
guidebook, and a supplement to other evaluation procedures
and information normally gathered during a thorough due diligence or
business valuation process. The workbook takes a holistic approach, assembling
facts and management assumptions in key areas to help the analyst form and
support conclusions.
Marketing Facets is a valuable
resource to private investment fund managers, individual investors, venture
capital specialists, investment banks, and valuation specialists.
Marketing Facets is also a guide for C-level executives who
wish to perform their own company analysis as part of normal business planning,
or in advance of efforts to refinance, acquire or divest.
Marketing
Facets is available in electronic form via the Internet, on CD/ROM,
or in print with a ring binder.
> Electronic in MS Word .doc or
Adobe .pdf format via the Internet @ $79.95
> CD/ROM format @
$85.95 including U.S. shipping and handling
> Ring binder
version and CD/ROM combo @ $99.95 including U.S. shipping and
handling
Smiles make the
day!
About
economics and economy
1. The average economist thinks he knows more about
money than the people who have it.
2. Car companies have finally found the answer
to radical environmentalists; they now offer car with no power at all. It just
sits in your driveway to impress the
neighbors!
3.
The economy is not as bad as we are led to believe. Many merchants report this
year's going-out-of-business sales are much better than last
year's.
4. The trouble with today's plan for a
managed economy is the mismanagement!
5. The secret to survival is to
live as cheaply the day after payday as you did the day
before.
6. Economizing is so much easier when you are
broke!
7. Some politicians and media pundits practice economy only with the
truth.
8. An economist is someone who can tell you what to do with your
money...after you have done something else with it!
Finally...
"It is a socialist idea that making profits is a vice; I consider the
real vice is making losses." Sir Winston
Churchill
$ Million Marketing
Tips
TIP: Success sometime
means overcoming customer apathy and inertia. If you are the first to spur a
customer to action, you usually get the business.
TIP: You are
building your business one person at a time. Each person is buying more than
just a product for a price. You need to understand all that
the customer is buying and all that you are selling.
Amazing
Facts!
1. There is enough salt in the
world's oceans to cover the U.S. with a layer 1 1/2 miles
deep.
2. Your brain uses 40 percent of the
oxygen the enters your bloodstream.
3. Camels are born without
humps.
4. George Washington, the father of
our country, had no children!
5. Lettuce is part of the sunflower
family.
6. Galileo fashioned the first
thermometer, circa 1600 A.D.
A client
speaks: "Your planning process has been very
instrumental in the successful implementation of the plan that you helped us
develop. We just conducted our six-month review of our business plan progress.
Our management team completed 12 of 19 actions and the remainder are on
schedule. In addition, I have personally benefited by being able to discuss my
ideas and concerns with you on a confidential basis. Your experience and insight
have proven to be a valuable outside resource. Thank you for your assistance,
and I look forward to working further with you in the area of sales strategy and
marketing." Richard W. Brahler II, Brahler's Truckers Supply, Jacksonville,
Illinois
P.S. Ninety-five percent of our engagements originate as a referral
from helpful people like you!
If you
know someone who:
> Wants to develop a more
productive marketing program, or
> Needs help building and implementing an
effective operational business plan, or
> Wants to exit a business or
acquire another company,
I would appreciate the opportunity to discuss
the situation with you.
Our ideal client
is a business owner or CEO between 30 and 60+
years old. Usually with a financial, engineering, or production background. Who
is often impatient, and interested in improving company performance.
Comes alive when you ask, "How's business?" He, or she, is practical but also
enjoys the finer things in life. So, you may see my ideal client driving a
Lexus, BMW, or SUV to Neiman Marcus...and to Sam's Club. Who do
you know that fits this description?
© 2008 Morgan Marketing Solutions, Inc. All
rights reserved. Other distribution permitted with proper
attribution.
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subject box.
Richard P. Morgan CMC, FIMC
Morgan Marketing Solutions, Inc.
Two Galleria
Tower, Suite 1000 Box 8
13455 Noel Road, Dallas, TX
75240-6620
Telephone 972.931.7993 fax 972.931.0542
email
rpmorgan@morganmarketingsolutions.com
www.morganmarketingsolutions.com
Author, Marketing Facets - The Market-focused
Guide to Company Analysis
"We help leaders become better
marketers using a holistic business approach!"
CMC (Certified Management Consultant) is a mark awarded by the
Institute of Management Consultants USA, and represents evidence of the highest
standards of consulting and adherence to the ethical canons of the profession.
Less than 1% of all consultants have achieved this level of performance and
dedication. For more information go to: www.imcusa.org